play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 3321707009
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your mobile number to successfully log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection is established. If you still encounter issues, wait for the OTP to be sent, and if it doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, check if your active number has changed. If it has, submit your updated KYC details to the customer support via email to facilitate the account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once downloaded, you can log in and start playing the newly updated app. This should fix any problems and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Any bonus money collected cannot be withdrawn, only the money earned from gaming activities. The withdrawn amount is based solely on your gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure that all your Know Your Customer (KYC) details are filled out and saved within the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours. This delay can be a frustrating exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you have earned money by playing games with the bonus amount. Earnings from the bonus can be withdrawn separately.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history, where your withdrawal request should be processed within 24 hours if it's failing. If you still encounter issues, the funds will be added to your wallet account eventually. If the problem persists, you can contact their care centre for assistance.
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